Terms of Service

Effective October 4, 2026

These terms govern your use of this website and of the FOIL client portals and sign-in pages. They are an agreement between you and Dark Water Media LLC.

1. Who you are agreeing with

Dark Water Media LLC is an Oregon limited liability company. It trades under the names Rockford House Creative, SAINT, Ghost Post and Cascadian Print Co. In these terms, “we” and “us” mean Dark Water Media LLC, whichever of those names appears on your project.

2. What FOIL is, and what these terms do not cover

FOIL is the platform we run our client work on. Your portal is where you can see your projects, invoices and documents, answer our questions, upload files and sign what needs signing.

These terms cover the platform, not the work. The work we do for you is governed by the separate agreement, statement of work, proposal or estimate you signed or accepted. If anything in these terms conflicts with that agreement on a question about the work, its scope, its price or its deliverables, that agreement controls.

3. Access to your portal

Portal access is by invitation. There is no public sign-up. Access is granted to named people at a client company and is scoped to that company's own information.

• Sign-in links and passwords are personal to you. Do not share them.
• You are responsible for what is done through your account.
• If you believe someone else has access to your account, tell us at support@foilapp.co straight away.
• Where the portal lets you invite a colleague, you confirm that person works for your company and is entitled to see your company's information. We rely on that.

4. Acceptable use

You agree not to:

• attempt to reach any information that is not your company's;
• probe, scan or test the security of the platform, or try to get around its access controls;
• scrape, crawl or bulk-extract the platform, or use it by automated means other than the features we provide;
• upload anything unlawful, infringing, or containing malware;
• interfere with the platform's operation or with anyone else's use of it.

5. What you upload

You keep ownership of the files, brand assets, text and answers you put into the portal. By uploading them you give us permission to store them and to use them as needed to carry out the work you engaged us for. You confirm you have the right to give us those materials.

Please keep your own copies. The portal is where we hand things over and collect things; it is not your archive.

6. The platform itself

FOIL, including its software, design and the structure of the portal, belongs to us. These terms give you permission to use it while your engagement is active. They do not transfer any ownership of it.

Ownership and licensing of the work we deliver to you is a matter for your signed agreement, not for these terms.

7. Invoices, payment and signing

Your portal shows invoices we have issued and whether they are outstanding, on their way or settled. Card payments are taken on Stripe's payment pages; we do not handle your card details.

Payment terms are the ones stated on the invoice and in your agreement. Figures shown in the portal are there for convenience; the issued invoice is the document that governs what is owed.

Documents sent for signature are handled through DocuSeal. By signing electronically you agree that your electronic signature and the electronic record of it are binding, and that we may keep records of the transaction in electronic form.

8. Accuracy of what the portal shows

We keep the portal current, and it draws on systems that update on a schedule rather than instantly. Stages, dates and status updates may lag behind reality. Where it matters, the signed document, the issued invoice or a message from your producer is the authority.

9. Third-party services

The platform depends on third parties, including Supabase, Vercel, Notion, Google Workspace, Stripe, DocuSeal, Frame.io and Anthropic. Where you deal with one of them directly — paying through Stripe, signing through DocuSeal, reviewing media on Frame.io — their own terms apply to that part. We are not responsible for their services.

10. Availability and changes

We do not promise any particular level of uptime. The platform may be unavailable for maintenance, for a provider outage, or without warning. We may add, change or remove features, and we may stop offering the portal.

11. Ending access

You may ask us to close your access at any time. We may suspend or end access if your engagement with us ends, if these terms are breached, or if we need to in order to protect the platform or other clients. If your access is ending and you want copies of your material in the portal, ask us and we will help while we reasonably can. Ending portal access does not by itself end your agreement for the work, or cancel anything you owe.

12. No warranty on the platform

The platform is provided as it is. To the fullest extent the law allows, we make no warranties about it, express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement, and we do not warrant that it will be uninterrupted or error-free. This paragraph is about the platform. It does not limit any commitment we made to you about the work itself.

13. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits or lost data, arising out of your use of the platform. Our total liability arising out of the platform will not exceed one hundred US dollars (US$100).

This section applies to the platform only. Liability relating to the work we do for you is governed by your signed agreement, and nothing here reduces it. Nothing in these terms excludes liability that cannot lawfully be excluded.

14. Governing law

These terms are governed by the laws of the State of Oregon, without regard to its conflict-of-laws rules. The state and federal courts located in Multnomah County, Oregon have exclusive jurisdiction over any dispute arising out of these terms, and you and we consent to that venue.

15. Changes to these terms

We may update these terms. The effective date at the top will change, and if an update materially affects you we will notify account holders by email. Continuing to use the portal after an update means you accept the updated terms.

16. The whole agreement, and the parts of it

These terms, together with the Privacy Policy, are the whole agreement between you and us about the platform. If any part of them is held unenforceable, the rest stays in force. If we do not enforce a provision, we have not waived it.

17. Contact

support@foilapp.co